Title:
プロセス分析方法及び情報システム
Document Type and Number:
Japanese Patent JP4029593
Kind Code:
B2
Abstract:
There is provided a process analysis method capable of clustering of executed processes and extraction of similar processes. A process analysis method of the present invention converts the similarity between processes into a numeric value as a metric by including a process matrix transform 12 and a metric calculation 14 for process records 11 made up of a series of records of rendered service of at least three elements of the time of service, the type of service, and the quantity of service. This enables the calculation of the similarity between processes as a metric from information of only a series of records of rendered services. Accordingly, it becomes possible to cluster the executed processes and to extract similar processes based on the metric herein calculated.
Inventors:
Yoshitaka Bito
Sumino Shigeo
Hajime Sasaki
Hitoshi Matsuo
Yoshiyuki Nakayama
Sumino Shigeo
Hajime Sasaki
Hitoshi Matsuo
Yoshiyuki Nakayama
Application Number:
JP2001274421A
Publication Date:
January 09, 2008
Filing Date:
September 11, 2001
Export Citation:
Assignee:
株式会社日立製作所
International Classes:
G06F17/30; G06Q50/00; G06Q50/10; G16H10/60; G16H40/20; G16H20/10
Domestic Patent References:
| JP4102969A | ||||
| JP2001117930A |
Attorney, Agent or Firm:
Manabu Inoue