Title:
情報処理装置、対話処理方法及び対話システム
Document Type and Number:
Japanese Patent JP6791825
Kind Code:
B2
Abstract:
An information processing apparatus that has a processor and a memory and analyzes a dialogue log data including an input sentence from a user and an answer to the input sentence as an output sentence includes a failure location detecting unit that receives the dialogue log data and detects a failure location of a dialogue from the dialogue log data, a failure cause analyzing unit that analyzes a failure cause from the dialogue log data corresponding to the failure location, a confirmation processing unit that generates and outputs a question sentence from the dialogue log data depending on the failure cause, and a knowledge registration processing unit that receives an answer to the question sentence and adds the answer as new knowledge to a dialogue data for obtaining an output sentence from the input sentence.
Inventors:
Asano Yu
Makoto Iwayama
Makoto Iwayama
Application Number:
JP2017185298A
Publication Date:
November 25, 2020
Filing Date:
September 26, 2017
Export Citation:
Assignee:
株式会社日立製作所
International Classes:
G06F16/90
Domestic Patent References:
| JP2005302000A | ||||
| JP201485873A |
Foreign References:
| WO2016147401A1 | ||||
| US20130304758 |
Attorney, Agent or Firm:
Fujio Patent Office