Title:
METHOD AND SYSTEM FOR MANAGING NETWORK DEVICE AND PROCESSING PROGRAM FOR MANAGING NETWORK DEVICE
Document Type and Number:
Japanese Patent JP3750571
Kind Code:
B2
Abstract:
PROBLEM TO BE SOLVED: To restore the fault of a network device where the fault occurs and to confirm the restoration situation even if a manager is in a place away from a system managing device.
SOLUTION: When a software fault occurs in the network device, a network device managing tool 11 transmits fault information and operation ID with respect to the fault to the personal digital assistant(PDA) 3 of the manager as an electronic mail (procedure A1). The manager transmits a return mail (operation ID) with respect to the electronic mail content (operation ID) (procedure A2). When operation ID returned from the manager is correct, the network device tool 11 generates operation screen information. The manager opens it on the screen of the PDA 3 and restores the fault from the opened operation screen. Thus, the network device is restarted and fault restoration confirmation screen information showing that the fault is restored is displayed on the PDA 3 (procedures A3 to A7).
Inventors:
Moriya Pig Iron
Shinji Ehara
Hori Mori
Shinji Ehara
Hori Mori
Application Number:
JP2001228451A
Publication Date:
March 01, 2006
Filing Date:
July 27, 2001
Export Citation:
Assignee:
Seiko Epson Corporation
International Classes:
G06F13/00; G06F11/32; H04L12/28; (IPC1-7): G06F13/00; H04L12/28
Domestic Patent References:
| JP2001067247A | ||||
| JP10166692A | ||||
| JP2000163121A |
Attorney, Agent or Firm:
Kazuya Nishi
Masatake Shiga
Masakazu Aoyama
Masahiko Ueyanagi
Fujitsuna Hideyoshi
Osamu Suzawa
Masatake Shiga
Masakazu Aoyama
Masahiko Ueyanagi
Fujitsuna Hideyoshi
Osamu Suzawa