To precisely acquire the operation states from a monitor screen of communication terminal displayed on a monitor of a management server.
The network management system is provided with: a monitor screen output unit X for acquiring a monitor screen M of a communication terminal B and displaying on a management monitor 2 of a management server A; a content information acquisition section I for acquiring information contained in the processing object displayed on the monitor screen M as content information; and a content information display section U for displaying content information to be processed on the management monitor 2 when the processing object included in the monitor screen of the communication terminal B displayed on the management monitor 2 is selected by a cursor.
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Mountain Saki Tetsuya
Kenichi Muro