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Title:
REPAIR SUPPORT SYSTEM AND REPAIR COMPONENT SELECTION METHOD
Document Type and Number:
Japanese Patent JP2015191444
Kind Code:
A
Abstract:
PROBLEM TO BE SOLVED: To accurately and promptly select a component that must be repaired.SOLUTION: A repair support system includes: a first DB storing a past repair result in which equipment information of a transmission device, trouble information and a repair component are made correspondent; a second DB in which the equipment information of the transmission device, operation information in an opposite device facing the transmission device and/or operation information in a connection device connected to the transmission device and the repair component are made correspondent; a third DB in which the equipment information of the transmission device, weather information and the repair component are made correspondent; information acquisition means for acquiring model information of a transmission device subjected to repair, trouble information, operation information in a device opposite to the transmission device subjected to repair and/or operation information in a connection device of the transmission device subjected to repair, and weather information in abnormality occurrence in equipment subjected to repair; and repair component selection means which performs collation by using one or more of the first DB to the third DB on the basis of the information required by the information acquisition means and selects a component that must be repaired, in the transmission device subjected to repair.

Inventors:
SHIONO MASATAKA
YAMADA KOICHI
Application Number:
JP2014068145A
Publication Date:
November 02, 2015
Filing Date:
March 28, 2014
Export Citation:
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Assignee:
NEC NETWORKS & SYSTEM INTEGRATION CORP
International Classes:
G06Q50/10
Domestic Patent References:
JP2010231666A2010-10-14
JP2004062521A2004-02-26
Attorney, Agent or Firm:
Masaharu Hagiri
Tomoaki Ono
Keiyo Nakamura