To implement a technology which presents a huge amount of documents described by each end user by classifying and organizing them so as to be easy to see for a person in charge of analysis.

A sensibility analysis system 10 includes: a negative/positive determination part 22 which gives a negative/positive polarity tag to a sensibility term and gives a negative expression tag to a negative expression of each sentence, and determines whether each sentence is a negative evaluation sentence or a positive evaluation sentence based on the type of polarity tag and the presence or absence of the negative expression tag; a subject recognition part 24 for recognizing a subject of each sentence; an emotion extraction part 28 for associating the corresponding emotion type tag with the emotion expression of each sentence; and an analysis result evaluation part 21 for associating corresponding evaluation axes with sentences when the subject of each sentence falls under the similar expression stored in evaluation axis similar expression storage means 32, categorizing each sentence for every plurality of similar sentence groups provided with common evaluation axis, emotion type, and sensibility term, recognizing a similar sentence having the least number of characters among each similar sentence group as a representative opinion, and generating a representative opinion list 63 listed with a plurality of representative opinions.