To firm the linkage of related services, and to improve use convenience among each service.

Characters constituting a virtual family are assigned to mutually related service so that various service can be offered, and the service assigned to each character is offered with each character to a client, so that charging processing corresponding to the offer of the service can be executed. For example, the virtual family may be a family of magicians, and the related services mean services related with cars. In this case, a 'wizard' being a father symbolizes a 'road service', and a 'witch' being a mother symbolizes a 'plate processing and painting'. In the same way, the eldest son symbolizes an 'car inspection', and the second son symbolizes 'car sales', and the eldest daughter symbolizes 'car maintenance', and a cat being a pet symbolizes 'car beauty', and the family as a whole symbolizes 'insurance'.