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Title:
自然言語問合せを処理するための深層学習技法ベースの多目的会話型エージェント
Document Type and Number:
Japanese Patent JP7033562
Kind Code:
B2
Abstract:
Systems and methods for Deep Learning techniques based multi-purpose conversational agents for processing natural language queries. The traditional systems and methods provide for conversational systems for processing natural language queries but do not employ Deep Learning techniques, and thus are unable to process large number of intents. Embodiments of the present disclosure provide for Deep Learning techniques based multi-purpose conversational agents for processing the natural language queries by defining and logically integrating a plurality of components comprising of multi-purpose conversational agents, identifying an appropriate agent to process one or more natural language queries by a High Level Intent Identification technique, predicting a probable user intent, classifying the query, and generate a set of responses by querying or updating one or more knowledge graphs (322).

Inventors:
Shin Mahesh Prasad
Agarwar Puneeth
Chaudary Ashish
Schlov Gautam
Clana Prelna
Patidar Mayur
Bisit Vivek
Bansal Ratit
Sachan Pratique
Kumar Rohit
Application Number:
JP2019078170A
Publication Date:
March 10, 2022
Filing Date:
April 16, 2019
Export Citation:
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Assignee:
TATA Consultancy Services Limited
International Classes:
G06F40/56; G06F40/35; G06N5/02
Foreign References:
US20180075131
US20180052885
US20140358889
US20170300831
US20150142704
Attorney, Agent or Firm:
Hayashi Kazuyoshi
Tetsuo Shiba
Takuya Saito
Mitsuru Iwaike
Kazuhiro Kosuga



 
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