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Title:
COMMUNICATION SUPPORT SERVER, COMMUNICATION SUPPORT SYSTEM, COMMUNICATION SUPPORT METHOD, AND COMMUNICATION SUPPORT PROGRAM
Document Type and Number:
WIPO Patent Application WO/2020/202314
Kind Code:
A1
Abstract:
The present invention comprises: a message content analysis unit 113 that analyzes the content of a message transmitted from a first terminal device 211a used by a first user and/or a second terminal device 211b used by a second user; an assistance necessity determination unit 114 that determines, in accordance with the content of the message analyzed by the message content analysis unit 113, whether assistance regarding input of a message is necessary for the first user or the second user; and an assistance message generation unit 115 that, if the assistance necessity determination unit 114 has determined that assistance is necessary, generates an assistance message to be transmitted to only the first terminal device 211a or to only the second terminal device 211b in accordance with the analyzed message content.

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Inventors:
TOYOSHIMA CHINA (JP)
KAWAMURA HIDENORI (JP)
Application Number:
PCT/JP2019/014178
Publication Date:
October 08, 2020
Filing Date:
March 29, 2019
Export Citation:
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Assignee:
AILL INC (JP)
International Classes:
G06Q50/00
Foreign References:
JP2019508820A2019-03-28
JP2017084015A2017-05-18
JP2014063407A2014-04-10
JP3052673U1998-09-29
Attorney, Agent or Firm:
MAEKAWA Naoki et al. (JP)
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