Title:
INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING METHOD, PROGRAM AND IMAGE FORMING SYSTEM
Document Type and Number:
Japanese Patent JP2019164445
Kind Code:
A
Abstract:
To present concrete information about operation of an image forming apparatus.SOLUTION: A computer device receives and presents page information 75 of web based help from a web help server 4 connected via a communication line and comprises: a print setting unit 41 which displays a setting UI for accepting print settings; a communication unit which, in response to acceptance of user's request for balloon help display, transmits key information 81 based on setting contents for print items accepted via the setting UI, to the web help server 4; and a browser 32a which receives and displays page information 75 corresponding to the key information 81, from the web help server 4.SELECTED DRAWING: Figure 9
Inventors:
KOBAYASHI KOJI
Application Number:
JP2018050881A
Publication Date:
September 26, 2019
Filing Date:
March 19, 2018
Export Citation:
Assignee:
RICOH CO LTD
International Classes:
G06F3/12; B41J29/38; H04N1/00
Domestic Patent References:
| JP2007058685A | 2007-03-08 | |||
| JP2014209316A | 2014-11-06 | |||
| JP2017167700A | 2017-09-21 | |||
| JP2013038512A | 2013-02-21 | |||
| JP2008097409A | 2008-04-24 | |||
| JP2010108397A | 2010-05-13 | |||
| JP2012048467A | 2012-03-08 | |||
| JP2017177768A | 2017-10-05 |
Attorney, Agent or Firm:
Hitoshi Suzuki