To provide a communication customer services system by which good customer services can be performed even to the customers who are difficult to come to the stores by reasons of busyness etc.

This communication customer services system 1 is provided with a registration state confirmation means 8 which confirms entry registration state of consumers corresponding to second client computers 4A-4F that are the transmitting origins of customer services request signals, when this system receives the customer services request signal from either of a plurality of the second client computers 4A-4F; and a communication connection means 9 which interactively connects the second client computer 4A-4F of customer whose entry registration is confirmed by the entry registration state confirmation means 8 to a first client computer 5.