Title:
INFORMATION PROCESSING DEVICE, INFORMATION PROCESSING SYSTEM, INFORMATION PROCESSING METHOD, AND PROGRAM
Document Type and Number:
Japanese Patent JP2023177430
Kind Code:
A
Abstract:
To enable more efficient improvement of a system by analyzing inquiry content from a user.SOLUTION: According to the present invention, an information processing device for providing a service for performing a response in accordance with content inputted from a user terminal is provided with an analysis part for acquiring contents inputted in the past from a plurality of user terminals from a storage part to analyze the contents. The storage part stores history information including a plurality of pieces of input information about contents respectively inputted from the plurality of user terminals, and response information about responses to the plurality of pieces input information, and the analysis part extracts at least one word phrase from each of the plurality of pieces of input information, and analyzes the plurality of pieces of input information on the basis of the word phrase.SELECTED DRAWING: Figure 3
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Inventors:
MORI TAKANORI
Application Number:
JP2022090089A
Publication Date:
December 14, 2023
Filing Date:
June 02, 2022
Export Citation:
Assignee:
RICOH CO LTD
International Classes:
G06F16/90; G06F16/908
Attorney, Agent or Firm:
Hiroaki Sakai